Automation that
pays for itself

Yes and you won't lose any remaining time when you upgrade. All remaining time on your current active subscription will be converted to a partial credit towards the new payment.

Our system treats the upgrade in two steps:

• The system will see the price you paid for your current plan, it will then divide this by the number of days in the plan length you purchased and then multiply it by the remaining unused days - this sum will be used as a partial credit against the cost of the new plan you have chosen.
• When you select a new plan level and duration, this partial credit from p.1 will be applied. This may mean you will not pay anything for the new plan as the credit on your account will fully cover the payment cost.

Yes, you can downgrade your plan after payment. You have two options:

• Purchase a cheaper subscription, which will start after your current subscription ends.
• If you have an annual plan and wish to downgrade, request a refund for the unused time as per our Refund Policy. This will terminate your current plan, allowing you to choose any other plan.

If you paid with a Credit or Debit card or using PayPal, then check your emails for the payment receipt and you should see a link to allow you to change the payment address but not VAT details.

If you would like to change your information for future invoices, please cancel your recurring subscription and update it here before re-subscribing.

To cancel your subscription, you’ll need to cancel your recurring payment, if enabled, on the Subscription history page, you’ll see a button next to your active subscription you can click to cancel the recurring payments. Once this is done, your subscription will continue until the expiry date displayed.

Please note - the actions above will not cancel any time left on your current/active subscription, just the recurring payment element!

The recurring payment option is only enabled if you do not pay for your subscription using cryptocurrency.